Return policy

Consumers have a fourteen-day withdrawal.

Withdrawal

You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period shall be fourteen days from the date, who have taken final possession goods to buy, or a representative of your third party, other than the carrier or has.

To exercise your right, you have to (production-plate GmbH, August-Borsig-Straße 11 a, 56070 Koblenz, service@production-plate.de, Phone: +49 261-98889540) by means of a clear statement (eg. a consigned by mail letter or e-mail) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, which is not mandatory, however.

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The deadline is met if you send the goods before the deadline of a fortnight. We bear the costs of returning the goods. You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.

 

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which are clearly tailored to the personal needs of the consumer.
——————————————————————————————————————–
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)– On production-plate GmbH, August-Borsig-Straße 11 a, 56070 Koblenz, service@production-plate.de

– Hereby revoke (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following service (*)

– Ordered on (*) / received on (*)

– Name / consumer (s)

– Address of the / consumer (s)

– Signature of / consumer (s) (only for message on paper)

– Date

(*) Delete where inapplicable.

——————————————————————————————————————–